Renewals, overdue invoices, and service suspension
Recurring services renew for their selected term unless cancellation has been scheduled. Blesta creates a renewal invoice before the due date and sends notices to the account email.
An unpaid invoice can lead to suspension. A suspended VM may stop responding even though its data still exists. Paying an invoice does not justify creating a replacement order; allow the normal unsuspension workflow to complete and contact billing support if it does not.
Do not rely on suspension as data retention. Continued non-payment, a charge reversal, abuse, or cancellation can lead to termination and permanent deletion. Keep current contact details and independent backups.