FAQ
Straight answers.
Billing, access, traffic and what “unmanaged” means in practice.
How am I billed?
In USD and in advance. Annual billing is always available; monthly billing becomes selectable once the configuration reaches the displayed monthly minimum. The $12 annual base price is $1/month equivalent.
What does unmanaged mean?
We maintain the virtualization platform. You maintain the guest operating system, accounts, applications, security and backups.
How do I receive access?
Add an SSH public key during checkout if you have one. A generated root password is also made available once from the authenticated client area and is never emailed.
How is traffic allocated?
Your selected monthly transfer allowance applies to each billing month, and you can purchase a larger allowance later. Exhausting the allowance may result in restriction or suspension as described in the Terms of Service.
Can I resize later?
You can increase CPU, RAM, disk, an IPv4 address and traffic. Some changes require an automated shutdown. Disk and IP decreases are not supported.
Are backups included?
No. Maintain independent, tested backups outside the VM. Service termination permanently erases data.
Can I send email?
Outbound TCP port 25 is blocked by default as an anti-abuse measure. Contact support with a legitimate use case.
Which operating systems are available?
Currently available images: AlmaLinux 8, AlmaLinux 9, AlmaLinux 10, Alpine Linux 3.23, Debian 12, Debian 13, Ubuntu 22.04, Ubuntu 24.04, Ubuntu 26.04.